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Refund and Returns Policy
At molretinipresets.com, we prioritize your satisfaction with our digital products. Our goal is to ensure you have a seamless and enjoyable experience. If, for any reason, you are not completely satisfied with your purchase, we offer a comprehensive 30-day refund policy from the date of purchase.
Refund Eligibility
We want to make sure you are aware of what can be refunded. You are entitled to request a refund for any digital product purchased directly from our website within 30 days of receipt. This policy applies to all our digital products without exception, provided the conditions are met.
How to Request a Refund
To make the refund process as smooth as possible, please follow these steps:
- Contact Us: Initiate the refund process by contacting our customer service team. You can reach us via email at support@molretinipresets.com or by phone at +1 970-287-2948. Our team is ready to assist you with your request.
- Proof of Purchase: To proceed with your refund request, you will need to provide proof of purchase. This helps us verify your transaction and ensure a swift resolution.
- Refund Processing: Once your purchase has been verified, we will process your refund within 5 business days. The refund will be issued using the original payment method to ensure a straightforward transaction.
Exceptions to the Refund Policy
While we strive to be as accommodating as possible, there are certain exceptions to our refund policy. We reserve the right to deny refunds for products that do not meet our return criteria or have been subjected to excessive returns. This measure is in place to maintain the fairness and integrity of our refund process.
Contact Information
For any further information or inquiries regarding our refund policy, please do not hesitate to contact us. We are here to assist you and ensure you have all the information you need:
KILLION ECOM LLC
13346 W Progress Cir Apt 205
Littleton, CO 80127
United States
Phone: +1 970-287-2948
Email: support@molretinipresets.com
Our dedicated customer service team is committed to providing you with the highest level of support. Whether you have questions about our products, need assistance with a refund, or require further clarification on our policies, we are here to help.